Returns and Exchanges Policy for Last Stand Hats, LLC

1. Return Eligibility: Customers have 7 days from the date of delivery to request a return or exchange. After 7 days, all sales are final.

2. Condition of Items: To be eligible for a return or exchange, items must be in their original, unworn, and unwashed condition, with all tags attached and packaging intact. Last Stand Hats reserves the right to refuse a return or exchange if the product is not deemed to be in perfect condition for resale.

3. Return Process: To initiate a return or exchange, please contact us at info@laststandhat.com with your order number and details of the product you wish to return or exchange. Our customer service team will provide further instructions.

4. Return Shipping Costs: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. If Last Stand Hats provides a return shipping label, the cost of return shipping will be deducted from your refund.

5. Exchanges: If you wish to exchange an item for a different size or color, please specify this when you contact us. Exchanges are subject to product availability.

6. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within [insert time frame, e.g., 7-10 business days] and a credit will automatically be applied to your original method of payment.

7. Non-Refundable Items: Gift cards and final sale items are non-refundable and cannot be returned or exchanged.

8. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately at info@laststandhat.com so we can resolve the issue promptly at no additional cost to you.

9. Responsibility for Packages: Once a package is handed off to the shipping carrier, Last Stand Hats is not responsible for any loss or damage. Customers must contact the carrier directly for compensation in such cases.

10. Changes to this Policy: Last Stand Hats reserves the right to update or change this Returns and Exchanges Policy at any time. Changes will be posted to this page and will take effect upon publication.

11. Chargebacks: By purchasing from laststandhats.com, the purchaser expressly agrees to the following terms and conditions.

Chargebacks Prohibited

By completing a purchase on laststandhats.com, the purchaser waives any and all rights to initiate, request, or process a chargeback, payment dispute, or reversal through their bank, credit card issuer, or payment processor for any reason, except where required by applicable law.

All sales are governed exclusively by Last Stand Hats, LLC’s Returns and Exchanges Policy, which constitutes the sole and exclusive remedy available to the purchaser.

Binding Agreement & Non-Negotiability

The purchaser acknowledges and agrees that:

• Chargebacks are not an accepted form of dispute resolution for transactions made on laststandhats.com.

• Any attempt to file a chargeback in violation of these terms constitutes a breach of contract.

• These terms are non-negotiable and agreed to at checkout.

Required Dispute Resolution Process

If a purchaser believes there is an issue with an order, they must:

1. Contact Last Stand Hats, LLC directly at info@laststandhats.com within the applicable return window.

2. Follow the Returns and Exchanges Policy outlined on our website.

3. Allow Last Stand Hats, LLC a reasonable opportunity to investigate and resolve the issue.

Failure to follow this process invalidates any claim for a chargeback.

Fraudulent or Improper Chargebacks

Any chargeback initiated:

• Outside the stated return window,

• For items worn, used, altered, or damaged,

• For custom, final sale, or non-returnable items,

• After delivery confirmation,

• Without first contacting Last Stand Hats, LLC,

will be deemed fraudulent or improper.

Last Stand Hats, LLC reserves the right to:

• Contest the chargeback with full documentation, including proof of delivery, policy acceptance, and customer communications.

• Recover all associated chargeback fees, administrative costs, and losses.

• Permanently restrict or ban the purchaser from future transactions.

Notice to Issuing Banks & Payment Processors

This transaction is governed by a clearly posted, purchaser-accepted Return and Chargeback Policy.

Issuing banks and payment processors are hereby notified that:

• The purchaser agreed at checkout to waive chargeback rights in favor of the merchant’s return process.

• Processing a chargeback contrary to these agreed terms may result in liability for facilitating a disputed transaction in breach of contract.

• Last Stand Hats, LLC will vigorously dispute any chargeback that violates these terms and will provide full evidence of policy acceptance and compliance.

Reservation of Rights

Last Stand Hats, LLC reserves all rights available under contract law, state law, and applicable federal law. Nothing in this policy limits our right to pursue recovery, damages, or legal remedies resulting from improper payment disputes.